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Website RSVP Setup and Tracking

Add a RSVP page

Watch the video tutorial above on how to setup your RSVP page and track RSVPs.

  • Navigate to the Website Editor > Dashboard.
  • Click on the last square icon with a "+" sign to add a new page.
  • One of the four page options is a RSVP page - add it you’ll be directly navigated to your new RSVP page.

Add events to your RSVP page

Watch the video tutorial above on how to setup your RSVP page and track RSVPs.

When you start a brand new RSVP page, there will already be an event block ready to use. That event block title will say Enter Event Name - use that title to name your events.

To add additional events, click on the + Event button to add a new section. Our recommendation is to add an event block for each event that you have (Wedding, Ceremony, Rehearsal Dinner, Brunch, etc.)

Ask for meal or dietary requirements

Watch the video tutorial above on how to setup your RSVP page and track RSVPs.

Once you’ve added an event block, you’ll see an option to ask for meal selections and dietary requirements. If you leave those options blank, they will not show up for your guests.

Add custom questions to your RSVP page

Watch the video tutorial above on how to setup your RSVP page and track RSVPs.

To ask a custom question, add a new section by clicking the + Question button. One of the section types is Dropdown or Custom - select which one you want and customize however you want.

Add a contact form to your RSVP page

To add a contact form, add a new section by clicking the + Question button. One of the section types is Dropdown or Custom - select which one you want and customize however you want.

Standard subscription RSVPs

Standard subscription RSVPs will always have the option for your guests to “add invited guest” (the button that appears on the form). In that way, your guests will come to your form, fill out their personal RSVP and then add and RSVP for each guest they were invited with.

Only with a Premium subscription can you remove the “add invited guest” button. You can do that by turning on Restrict Access to My Contacts (navigate to the Website Editor > URL & Settings) with a Premium subscription.

Premium RSVP Login Test when Restricting Access to Your Contacts

Please test it on this sample website! Log into this site as "John Smith", and then navigate to the RSVP form. This is how Premium RSVPs can work with Restict Access to My Contacts. You'll notice the RSVP form auto-fills with all the guests in John Smith's household, and John needs to RSVP for each person in his family. Note, also, that anyone in John's family can log into the website and they will see the same RSVP form.

Remove "add invited guest" button from RSVP form

Watch the video tutorial below on how to remove the "add invited guets" button.

Only with a Premium subscription can you remove the “add invited guest” button. You can do that by turning on Restrict Access to My Contacts (navigate to the Website Editor > URL & Settings) with a Premium subscription.

The reason the "add invited guest" button is needed is so your guests have the opportunity to add any guests that they might have been invited with. If you do not want a Premium subscription, we recommend adding some text at the top of your RSVP form like: "Please only RSVP for the guests that were invited in your party. The people invited in your party are noted on the invitation that was sent to you. Thank you!"

However, if you have Restrict Access to My Contacts turned on (with a Premium subscription), our system checks your Contacts each time someone logs into your site. So, if "John Smith" logs into the site, the system auto-fills all the poeple in John Smith's household on the RSVP form.

Premium RSVP Login Test when Restricting Access to Your Contacts

Please test it on this sample website! Log into this site as "John Smith", and then navigate to the RSVP form. This is how Premium RSVPs can work with Restrict Access to My Contacts. You'll notice the RSVP form auto-fills with all the guests in John Smith's household, and John needs to RSVP for each person in his family. Note, also, that anyone in John's family can log into the website and they will see the same RSVP form.

Premium subscription RSVPs and limiting your guest list

Watch the video tutorial below on how to limit your guest list and restrict site access to your Contats.

With a Premium subscription you can limit and manage your RSVPs to exactly who is uploaded to your Contacts

  • To start, navigate to My Account > My Contacts, and upload your guest list.
  • Then, navigate to the Website Editor > URL & Settings > Restrict Access to My Contacts
  • Turn on Restrict Access to My Contacts, and then your guests will need to log into your website with their name or email (whichever option you choose).
  • Save

When a guest logs into your site the RSVP form will auto-fill with the names of the people in their household (however you set it up in your Contacts).

Recommendation!

Please test your site once it’s all set up! Visit your website and log into your site as if you were one of your guests. You will see exactly what your guest will see, and it’s a perfect way to make sure everything is working just how you want it to.

Premium RSVP Login Test when Restricting Access to Your Contacts

Please test it on this sample website! Log into this site as "John Smith", and then navigate to the RSVP form. This is how Premium RSVPs can work with Restrict Access to My Contacts. You'll notice the RSVP form auto-fills with all the guests in John Smith's household, and John needs to RSVP for each person in his family. Note, also, that anyone in John's family can log into the website and they will see the same RSVP form.

Track website RSVPs

  • Navigate to the Website Editor > My RSVPs​​​​​​​

Please note that the view you see might just be some of your RSVP information. Use the event dropdown to show event specific RSVP information. 

Or, Export your RSVP data at any time. Your RSVP export will always have all of the information.

Manage website RSVPs

Delete RSVPs

Hover on a row and select the checkbox to the left of the guest’s name. Delete and confirm.

Reset your RSVPs

In the RSVP header there is a Reset RSVPs button. Please note that this is final! If you reset your RSVPs and confirm, that data cannot be recovered.

Edit a guest RSVP

Hover and click on a row of any guest to edit the RSVPs for that guest.

Alternatively, you can always visit or log into your site as any guest, and RSVP on their behalf. When you do that, the RSVP will show up for that guest accordingly.

Edit RSVP form after receiving data

Once you've received an RSVP, the data on your RSVP page will be set / displayed in the way your form is collecting the data. If you then edit your RSVP form to add questions, edit questions, etc. your data may be impacted. 

We always recommend getting your RSVP form set and final, making sure your RSVP data has been reset so that the data is clean, and then asking your guests to RSVPs. 

Guest login issues

Occassionally, a guest might have an issue logging into your wedding website. In our experience, there are a few things to check before reaching out to customer service:

1. Test the login yourself. Try to login as one of those guests, and see if you also get a login error. If you are able to login successfully, then the issue is user error - have your guest try again.

2. Go to your My Contacts to see if there are extra spaces before or after their name. Typically, it should not matter, but sometimes it can be an issue. So, if there are extra spaces, make sure to delete them.

3. Go to your My Contacts and check if you have their names in Contact list twice. That’s the most common issue we see! If their name is in your Contacts twice, it will cause a conflict (resulting in the login error). If you see the name twice, delete one of them and then everything should work!